Contact & Support

Get instant help from our AI assistant or reach out via email for personalised support.

AI Assistant (Recommended)

Get instant answers, plan recommendations, and complete purchases 24/7. Our AI assistant can help with pricing questions, onboarding, and technical support.

  • Available 24/7
  • Instant plan recommendations
  • Direct purchase links
  • Onboarding guidance

Email Support

For complex queries or personalised assistance, reach out via email. We provide detailed written responses with documentation.

  • 1-business-day response SLA
  • Urgent: 4-hour priority response
  • Weekly status updates
  • Detailed documentation

Send us a message

For detailed inquiries or if you prefer email communication, fill out the form below and we'll get back to you within 24 hours.

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Direct contact

Response within 24 hours
Urgent: Reply 'urgent' for 4-hour response

Support commitment

1

Standard queries

1-business-day response SLA

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Urgent issues

4-hour priority response

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Weekly updates

Automated status emails

Why choose async support?

Better documentation

Written responses you can reference

Faster resolution

No scheduling conflicts or wait times

Searchable history

Easy to find previous conversations

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